Payment Method Policy

At AromaEssentials, we strive to provide a secure and convenient payment experience for our customers. We accept payments only through Stripe, a reputable and reliable payment gateway.

Accepted Payment Methods

We accept the following payment methods through Stripe:

  • Visa
  • Mastercard
  • American Express
  • link
  • Apple Pay
  • Google Pay

Payment Processing

All payments are processed through Stripe, a secure and PCI-compliant payment gateway. Stripe uses industry-standard encryption and security measures to protect your payment information.

Payment Currency

All prices on our website are in New Zealand Dollars (NZD). If your payment method is denominated in a different currency, the payment amount will be converted to NZD at the current exchange rate.

Payment Terms

  • All payments are due at the time of purchase.
  • We do not offer credit or financing options.
  • We do not store your payment information on our servers. All payment information is stored securely by Stripe.

Surcharging

In accordance with the Commerce Commission’s guidelines on surcharging, we may pass on the costs of processing payments to our customers. However, we will ensure that any surcharges are reasonable and reflect the actual costs of processing the payment. We will not surcharge more than the actual cost of processing the payment.

Interchange Fees

We are aware of the initial pricing standard (IPS) set by the Commerce Commission, which limits the interchange fees for certain credit and debit transactions. We will ensure that our payment processing fees comply with the IPS and do not exceed the maximum allowed interchange fees.

Refund Policy

Please refer to our Refund Policy [link to your refund policy page] for information on refunds and returns.

Security

We take the security of your payment information seriously. Our website uses HTTPS encryption to ensure that your payment information is transmitted securely. Stripe also uses industry-standard security measures to protect your payment information.

Dispute Resolution

If you have any issues with your payment, please contact us at essentials.aromanz@gmail.com or call us at 02885139386. We will work with you to resolve the issue as soon as possible.

Governing Law

This payment method policy is governed by and construed in accordance with the laws of New Zealand, including the Retail Payment System Act 2022.

Changes to this Policy

We reserve the right to change this payment method policy at any time without notice. It is your responsibility to review this policy regularly to ensure you are aware of any changes.

By using our website and making a payment through Stripe, you acknowledge that you have read, understood, and agree to be bound by this payment method policy.

Contact Us

If you have any questions or concerns about this payment method policy, please contact us at essentials.aromanz@gmail.com or call us at +64 02885139386

Address : 14 Snapdragon Lane Halswell Christchurch Canterbury 8025 New Zealand